SJ
Sphamandla J
1 reviews | Active since Nov 2020
24 Nov 2020, 13:37
Cancel The Policy
Cancel the Policy I didn't sign up for Any Policy i was convinced with Rewards without Terms and Conditions The Refference is BA***
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
24 Nov 2020, 13:43Dear Sphamandla J,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 Nov 2020, 13:43
Official
Dear Sphamandla J,
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
SJ
Sphamandla J's updateReviewer Update
24 Nov 2020, 13:47I would be happy to see my request of cancellation the Clientele Policy succeeded
SJ
Sphamandla J's update24 Nov 2020, 13:47
Reviewer Update
I would be happy to see my request of cancellation the Clientele Policy succeeded
Clientele Life's replyOfficial
07 Dec 2020, 09:16Dear Sphamandla J,
We acknowledge your concerns and confirm that we have assessed the complaint. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator. The escalation process was sent to your cell number via SMS. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,Market Conduct
We acknowledge your concerns and confirm that we have assessed the complaint. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator. The escalation process was sent to your cell number via SMS. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,Market Conduct
Clientele Life's reply07 Dec 2020, 09:16
Official
Dear Sphamandla J,
We acknowledge your concerns and confirm that we have assessed the complaint. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator. The escalation process was sent to your cell number via SMS. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,Market Conduct
We acknowledge your concerns and confirm that we have assessed the complaint. By now our Investigator (Mbali Shezi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator. The escalation process was sent to your cell number via SMS. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Kind regards,Market Conduct