MR
Mokgadi R
1 reviews | Active since Jun 2020
16 Jun 2020, 17:17
Cancel the policy
I was registered on clientele without my knowledge. I met those people at the mall and they **** to me and told me that it's for discount when I shop so i called them to cancel and till today I have not received any call or feedback from them. I want to cancel the policy. Clientele if full of ******.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
17 Jun 2020, 10:22Dear Mokgadi R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply17 Jun 2020, 10:22
Official
Dear Mokgadi R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
MR
Mokgadi R's updateReviewer Update
17 Jun 2020, 19:04Well fix it ASAP
MR
Mokgadi R's update17 Jun 2020, 19:04
Reviewer Update
Well fix it ASAP
Clientele Life's replyOfficial
19 Jun 2020, 09:00Dear Mokgadi R At the outset I would like to apologize for the inconvenience caused regarding this matter. As per discussed telephoniclly, feedback has been provided regarding the status of your policy. Furthermore, I have confirmed the refund process and that the notification message will be sent confirming that your request has been processed.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Service Support Specialist Clientele Life
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Service Support Specialist Clientele Life
Clientele Life's reply19 Jun 2020, 09:00
Official
Dear Mokgadi R At the outset I would like to apologize for the inconvenience caused regarding this matter. As per discussed telephoniclly, feedback has been provided regarding the status of your policy. Furthermore, I have confirmed the refund process and that the notification message will be sent confirming that your request has been processed.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Service Support Specialist Clientele Life
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely, Vusumuzi Dlamini Service Support Specialist Clientele Life