AN
Andile N
1 reviews | Active since Apr 2025
07 Apr 2025, 14:58
Cancel the ******* Debits Immediately
This company has ****** more than R900 from my pensioner mother's Capitec account via ******* debits. My mother has not signed any insurance agreement with Clientele, and yet every month they debit R160 from her account. The reference for these debits is ***. She has had no joy when she visited their branch in Motherwell, Gqeberha in order to stop this thievery. Please stop this evil act Clientele, of *****ing from pensioners. Call me at *** to discuss.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
07 Apr 2025, 16:12Dear Andile N,
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply07 Apr 2025, 16:12
Official
Dear Andile N,
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the complaints made and truly apologise for any inconvenience.
Please know that your inquiry has been received by the relevant department, and they will contact you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
05 May 2025, 12:03Dear Andile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Clientele Life's reply05 May 2025, 12:03
Official
Dear Andile N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lungile Mathebula has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,Market Conduct