KM
Kegomoditswe M
1 reviews | Active since Mar 2025
01 Mar 2025, 05:29
Cancel that debut oder and return my money back because I haven't reached the 30 days
Mislead by clientele life!!!!!!!!!!!!!!! False information given to get money from me!! I was approached by one of your workers telling me about rewards and discounts providing me with the wrong information!! I was mislead The next thing I see a R160 gets deducted from my pension money!! I want this nonsense canceled!!!!!!!
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Replies (2)
Clientele Life's replyOfficial
03 Mar 2025, 08:17Dear Kegomoditswe M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply03 Mar 2025, 08:17
Official
Dear Kegomoditswe M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
10 Mar 2025, 14:44Dear Kegomoditswe M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the outcome of the complaint and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the outcome of the complaint and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply10 Mar 2025, 14:44
Official
Dear Kegomoditswe M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the outcome of the complaint and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct Department has investigated the contents of your complaint and Monica Ngubane has been in contact with you to provide the necessary feedback. Unfortunately you were not satisfied with the outcome of the complaint and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct