1 reviews | Active since Jul 2021
Cancel policy and REFUND ME MY MONEY please
I was recently ******* by a clientele sales person to join the client funeral plan. The lady said we only checking if I qualify for the policy and that I'll be soon contacted by clientele to tell me more about the policy and to confirm if I'm interested. I tried contacting customer care service but no luck. R240 was debited from my account. Can you please refund me my money as I did not agree to the debit and cancel this policy and refund me as I am a student and I can't afford it .Please cancel the policy and refund me my money, your debit orders were not confirmed by me (unauthorized). Please You debited R242.00 on mayRef CLIENTELE *** 210523DEBICHECK?23) , I sent you two emails of which I received no service of, yet again R242.00 was debited on the 2nd of July(Ref CLIENTELE *** 210623DEBICHECK?23) making a total of R484 that you took from me without my permission, I'm not happy with your service. ID NO :***
Kind regards GM Nkawani
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
Yours sincerely,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
Yours sincerely,