JJ
Jocelynne J
1 reviews | Active since Aug 2021
12 Aug 2021, 11:44
Cancel policy
Hi everyone i just want to cancel my clientel life policy i dont want it and i didnt want it at the first place one of the concultant have open it agains my will they have already taken 3 time of my money i dont care about the money as long as tbey just cancel it
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Replies (2)
Clientele Life's replyOfficial
12 Aug 2021, 12:52Dear Jocelynne J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply12 Aug 2021, 12:52
Official
Dear Jocelynne J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
13 Aug 2021, 10:10Dear Jocelynne J,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the policy cancellation as per request.
Please be informed that there is no refund due for a policy cancelled after the 31 days grace period after capture.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the policy cancellation as per request.
Please be informed that there is no refund due for a policy cancelled after the 31 days grace period after capture.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply13 Aug 2021, 10:10
Official
Dear Jocelynne J,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the policy cancellation as per request.
Please be informed that there is no refund due for a policy cancelled after the 31 days grace period after capture.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with the policy cancellation as per request.
Please be informed that there is no refund due for a policy cancelled after the 31 days grace period after capture.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life