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Stacey E

1 reviews | Active since May 2019

29 May 2019, 11:36

Cancel Policy

I would like to cancel my hospital plan have not received any email of policy docs nothing when i call no answer always busy lines

0
Replies (2)
Clientele Life
Clientele Life's reply29 May 2019, 12:32
Official
 Dear Stacey

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor  

Best regards,

Clientele Life
Clientele Life's reply31 May 2019, 16:35
Official
 Dear Stacey 

By now you have been contacted and we confirmed that your policy has been cancelled as per request 

We encourage you to contact us, should you wish to continue with the policy. 

We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again. 

Yours sincerely, 

Lindiwe Mabizela 

Service Recovery Specialist 

Best regards,