1 reviews | Active since Apr 2021
Cancel my clientele policy as I know nothing about it
Shantel N
PLEASE HELP ME CANCEL MY CLIENTELE POLICY AS IM A STUDENT
I was actually ******* by one of clientele workers at the mall they said they want to check if I qualify for the policy .They also said I will get contacted from clientele office they will explain to the policy to me and I can tell them to cancel if I do not want to continue. I did not receive any call from clientele I only received an SMS saying they will deduct my money on a certain date I tried contacting them I also emailed them they said they will respond after 2 working days I did not get any help clientele deducted my stationary money can you please help me cancel my policy since i am a student I cannot afford this things and please refund me my money ASAP
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and the refund process was confirmed. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and the refund process was confirmed. We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Market Conduct