MM
Mogomotsi M

1 reviews | Active since Jul 2025

04 Jul 2025, 23:35

Cancel my clientele perks subscription

I have been writing you Gmail And you have not been returning to me I want to cancel my clientele perks subscription and you all are ignoring me

0
Replies (3)
Clientele Life
Clientele Life's reply07 Jul 2025, 09:08
Official
Dear Mogomotsi M, 
 
 We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
 Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
 Yours sincerely, 

Market Conduct 
Clientele Life 
MM
Mogomotsi M's update07 Jul 2025, 12:07
Reviewer Update
Dear clientele life

Thanks for getting back to me. I appreciate your prompt response and assistance with cancelling my Clientèle Perks membership. Your feedback assistant helped me with the process, and I'm grateful for the support.
Clientele Life
Clientele Life's reply07 Jul 2025, 12:38
Official
Dear Mogomotsi M, 

We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. 
 
At the outset, we would like to apologize for the inconvenience you may have experienced.  
 
As per our telephonic discussion with you, we have assisted with the cancellation of the Clientele Perks Plan where we have explained the losses and the implications. The cancellation letter is sent to the email address we have on record. 
 
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policies we encourage you to urgently contact us and we will gladly welcome you back as a valued client. 
 
We trust you find this in order, however should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 
 
Nonhlanhla Ngwenya 
Service Support Specialist 
Clientele Life