BM
Bontle M

1 reviews | Active since Jun 2024

03 Jun 2024, 14:31

Cancel my clientele perks subscription

I have been writing you Gmail And you have not been returning to me I want to cancel my clientele perks subscription and you all are ignoring me

0
Replies (2)
Clientele Life
Clientele Life's reply03 Jun 2024, 16:11
Official
Dear Bontle M,
   
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
       
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life 
Clientele Life
Clientele Life's reply14 Jun 2024, 15:28
Official
Dear Bontle M,   We confirm that we made contact with you to provide feedback regarding the concerns raised.  At the outset, we would like to apologize for the delayed response and any inconvenience experienced.  We confirm that the Clientele Perks plan has been canceled as requested.  It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again.  Yours sincerely,  
Lindiwe Mabizela
Service Support Team Leader
Clientele Life