AM
Amahle M
1 reviews | Active since Aug 2021
03 Aug 2021, 08:44
Cancel clientele debit order
Can you please cancel the clientele debit order for me..I did not join anything but you took my money, please reverse it and unauthorise your debit order
Helpful (0)
Replies (3)0
Replies (3)Clientele Life's replyOfficial
03 Aug 2021, 10:03Dear Amahle asanda M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply03 Aug 2021, 10:03
Official
Dear Amahle asanda M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
02 Sept 2021, 14:29Dear Amahle asanda M Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Ultimate Dignity Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Clientele Life's reply02 Sept 2021, 14:29
Official
Dear Amahle asanda M Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Ultimate Dignity Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Clientele Life's replyOfficial
03 Sept 2021, 07:50Dear Amahle asanda M, We confirm that we made contact with you to provide feedback regarding the concerns raised. As per our telephonic discussion, we confirm that we have assisted with cancelling the policy and explained the cancellation process. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela Service Support Specialist Clientele Life
Lindiwe Mabizela Service Support Specialist Clientele Life
Clientele Life's reply03 Sept 2021, 07:50
Official
Dear Amahle asanda M, We confirm that we made contact with you to provide feedback regarding the concerns raised. As per our telephonic discussion, we confirm that we have assisted with cancelling the policy and explained the cancellation process. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela Service Support Specialist Clientele Life
Lindiwe Mabizela Service Support Specialist Clientele Life
