MP
Megan P
1 reviews | Active since Jul 2024
01 Jul 2024, 05:07
Cancel and bring back my money/refund me back my money
Good morning I was shocked when I saw that clientele has taken my money on my bank account while I did not make a life policy, I'm still young that money was supposed to help me and my son Now I can't buy dippers for him. I don't work, I'm a teen mom. So please bring my money back and cancel the insurance that you claim I have Today I was supposed to go and buy diapers for my child, now that you took my money I can't, bring back my money. Please, it's hard to stay in poverty
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Replies (2)
Clientele Life's replyOfficial
01 Jul 2024, 08:33Dear Megan P,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply01 Jul 2024, 08:33
Official
Dear Megan P,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
02 Jul 2024, 10:34Dear Megan P,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that we have attempted to contact you in order to obtain more information to further the investigation.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards
Market Conduct
Clientele Life's reply02 Jul 2024, 10:34
Official
Dear Megan P,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that we have attempted to contact you in order to obtain more information to further the investigation.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards
Market Conduct