KM
Khutso M

1 reviews | Active since Feb 2021

04 Nov 2021, 16:30

Calls annoying

I'm really annoyed. I'm being harrased by your calls. I have called to try stop them but every minute I get call which they drop an changes numbers. The 066 number is really annoying. Can my number please be removed

0
Replies (2)
Clientele Life
Clientele Life's reply05 Nov 2021, 08:15
Official
Dear  Khutso M 
We confirm receipt of the concerns raised.
   
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
   
 Yours sincerely,
    
 Shanitha Hanuman 
 Service Support Supervisor 
 Clientele Life   
Clientele Life
Clientele Life's reply05 Nov 2021, 14:11
Official
Hi  Khutso M, Thank you for contacting us.  As per your request, we have escalated your query to our IT Department to remove your details from our database, however the process may take 24 to 48  for your details to be completely removed and for you to no longer receive further communication from our offices.  We would like to apologize for the inconvenience this has caused you.   Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button. Step 2: Type in “Opt-Out” and select “Clientele Communication” Step 3: Follow the prompts to opt-out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life