Call Spam

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist

Thank you for raising your concerns with us.

This email is in connection to the Hellopeter complaint we received regarding the SPAM calls you have been receiving from Clientele.

We have attempted to contact you on the 09/07/2018 & 10/07/2018 on the provided cell phone number to discuss and address your complaint, unfortunately with no success. It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have also removed your details from our database which takes 3 months for everything to be cleared completely. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist