CALL CONSULTANT THREW PHONE DOWN IN MY HEAR AN BEING RUDE

This morning I spoke to a Tembalani from Clientele Funeral services ..I requested that he get someone from their accounts department to call me back so that i can provide them with a new bank account number in order for them to go ahead and deduct my premium as usual as i have been with them for 7 years!!!!The way I have been treated is disgusting and disturbing , Tembalani was just plain rude, had a attitude and when i requeste to speak to a supervisor I was told their where in a meeting an Im definitely taking this up with the Ombudsman and CPA as this is unacceptable!.and this not my first time i had such regretfull bad bad service with as previously i had struggled with them just to get my policy number took my me almost 6 months mind you!And the fact that he had a attitude after i told i"d be reporting him he told me go ahead and threw the phone down in my hear!!!At the end of the day im the paying customer who is also his bread and butter!Im extremely upset