MP
Michael P

1 reviews | Active since Nov 2022

08 Jun 2023, 11:07

Call center pestering

Wont stop pestering me. i have had to terminate my messaging service. Terrible company. It seems this company is known for this and wont stop

0
Replies (2)
Clientele Life
Clientele Life's reply08 Jun 2023, 14:56
Official
Dear Michael P 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely, 
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply09 Jun 2023, 08:26
Official
Dear Michael P,  As per your request, we have sent a request to remove your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  We would like to apologize for the inconvenience this has caused you.  We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Vusumuzi Dlamini
Service Support Specialist
Clientele Life 

Best regards,