1 reviews | Active since Sept 2025
*****!!!
I literally had the worst experience of my life. I was walking in Zevenwacht mall when I walked past a clientele stall and this guy asked me if I was interrested and I said he could tell me more. He proceed to ask for my phone and for me to open my banking ap to look for a start date for a product. Yes I was naive in trusting someone with my open banking app. The next moment he approves a debit order mandate for the product I have not approved it myself as he really hasn't explained anything to me. Anyway so i got home opened my banking app and canceled the debi mandate as I dit not prove it myself thinking that would be that but no oh no I coming to almost 2 months later and I get a ding and it's clientele taking R 160 of my bank account. So I contact them thru there WhatsApp service to say hey this was not approved by me just to learn there even if I cancel they will be taking another months premium from me before the debit order will be canceled. We'll I'm sorry but you a free e *****ing from me and I am not happy and I will be sharing this with everyone I know. I might not know many people but even the smallest difference I can make will be good. Shame on you clientele!!!
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato has been in contact with you to provide the necessary feedback.
You requested to cancel the product and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
