nM
nomfundo M
1 reviews | Active since Nov 2024
16 Nov 2024, 18:56
***** by clientele field agent
What's this new **** that they are doing these field agent ****ming our old parents saying they giving them ShopRite vouchers yet they are signing them up for a funeral policy, isn't that integrity bredge.....we taking clientele to the ombudsman and opening a case of *****....and next time we see them we calling the police on them
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Replies (3)
Clientele Life's replyOfficial
18 Nov 2024, 10:51Dear Nomfundo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
Clientele Life's reply18 Nov 2024, 10:51
Official
Dear Nomfundo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith MboweniService Support Specialist
Clientele Life
nM
nomfundo M's updateReviewer Update
18 Nov 2024, 19:21And how long will that take because we want the policy to be cancelled and not even the first premium must deduct , because she is receiving her grant money on that account
nM
nomfundo M's update18 Nov 2024, 19:21
Reviewer Update
And how long will that take because we want the policy to be cancelled and not even the first premium must deduct , because she is receiving her grant money on that account
Clientele Life's replyOfficial
19 Nov 2024, 10:00Dear Nomfundo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Yours sincerely, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Yours sincerely, Market Conduct
Clientele Life's reply19 Nov 2024, 10:00
Official
Dear Nomfundo M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Yours sincerely, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback.
As discussed, the escalation process was sent to your cell number.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Yours sincerely, Market Conduct