SK
Sammy K
1 reviews | Active since Jul 2013
29 Sept 2020, 11:15
Buzzing the customers
I hope this message will reach Clientele management. Please tell your consultants to stop buzzing me. I was considering taking a funeral and life cover with you, but this kind of unprofessionalism of your consultants getting numbers at our expense is unacceptable and annoying. Most calls beep while I have my phone on my hand, so I cannot be mistaken. Last two months it was even worse, because I was getting beeps couple of times per day every day. Please address this matter.
Thanks
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
29 Sept 2020, 11:39Dear Sammy
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's reply29 Sept 2020, 11:39
Official
Dear Sammy
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Best regards,
Clientele Life's replyOfficial
12 Oct 2020, 14:17Dear Sammy
We would like to apologise for the inconvenience this has caused you.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely ,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We would like to apologise for the inconvenience this has caused you.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely ,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,
Clientele Life's reply12 Oct 2020, 14:17
Official
Dear Sammy
We would like to apologise for the inconvenience this has caused you.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely ,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We would like to apologise for the inconvenience this has caused you.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely ,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Best regards,