SR
Sindy R
1 reviews | Active since Jul 2024
25 Jul 2025, 12:42
Bull company
Clientele is busy taking money from my account after I had canceled and their WhatsApp number is useless. I have sent an email last month to this day I'm still waiting. Right now they debited again. I want my money back and worse it's not even my payday yet to say I have extra money. This is my transport money. I have said it before that I want nothing to do with clientele
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Replies (2)
Clientele Life's replyOfficial
25 Jul 2025, 12:45Dear Sindy R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's reply25 Jul 2025, 12:45
Official
Dear Sindy R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life
Clientele Life's replyOfficial
25 Jul 2025, 14:27Dear Sindy R,
Thank you for raising your concerns with us.
We confirm that we made contact with you and explained that there are no records to indicate a confirmation of the cancellation of the Perks Plan. Kindly note that the Plan has been cancelled, there is no refund as we require 31 days to cancel the debit order with the bank. This means that the last debit order was for July, there will be no further debits in August.
It is unfortunate that you have decided to discontinue your use of our services. We would be pleased to welcome you back as a client, and we strongly encourage you to contact us immediately if you would like to continue under the plan.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life
Clientele Life's reply25 Jul 2025, 14:27
Official
Dear Sindy R,
Thank you for raising your concerns with us.
We confirm that we made contact with you and explained that there are no records to indicate a confirmation of the cancellation of the Perks Plan. Kindly note that the Plan has been cancelled, there is no refund as we require 31 days to cancel the debit order with the bank. This means that the last debit order was for July, there will be no further debits in August.
It is unfortunate that you have decided to discontinue your use of our services. We would be pleased to welcome you back as a client, and we strongly encourage you to contact us immediately if you would like to continue under the plan.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Service Support Team Leader
Clientele Life