kM
kgaugelo M

1 reviews | Active since Jul 2016

17 Jul 2021, 10:32

Bring back my money I cancelled my policy

I cancelled my ifa account and the policy I took with clientel last year October and they are still debuting my account

0
Replies (2)
Clientele Life
Clientele Life's reply25 Jul 2021, 21:55
Official
Dear Kgaugelo M 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
 
Shanitha Hanuman 
Service Support Supervisor 
Clientele Life  
 
Clientele Life
Clientele Life's reply26 Jul 2021, 15:26
Official
Dear Kgaugelo M,
 
 We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
 
 We confirm that we have provided you with feedback regarding the raised concerns and the bank has also enlightened you on the issue.
 
 We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
 
 Yours Sincerely,
 
 Siphesihle Rodolo
 Service Support Specialist
 Clientele Life