1 reviews | Active since Mar 2018
Breach of contract
They did not pay enough money for my sister's funeral..They were suppose to pay R33 000 bt they paid R16 000.Then they refused to pay her life insurance..When i complained on facebook they removed my comment and they blocked me.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Recovery Supervisor
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Recovery Supervisor
We confirm receipt of the concerns raised.
Our claims assessor has attempted to contact you to further explain the manner in which the policy is designed and further explain the claim payment. We will attempt to contact you again.
We trust you find the above in order however, should you require any further assistance in this regard please feel free to contact us.
Yours sincerely,
Claims Department
We confirm receipt of the concerns raised.
Our claims assessor has attempted to contact you to further explain the manner in which the policy is designed and further explain the claim payment. We will attempt to contact you again.
We trust you find the above in order however, should you require any further assistance in this regard please feel free to contact us.
Yours sincerely,
Claims Department