DL
Dikeledi L
1 reviews | Active since Mar 2024
06 Mar 2024, 13:50
Blu approved and clientele did me dirty
So what happened is that I needed a loan with blu approved and we did everything online and I was asked to accept a mandate which I did, and being told I will receive a response from them after 7days.Ok 7days past and I was fine I did not receive any cash so there won't be any money deducted from acc yhoooooo a debit from clientele like I tried to reverse but am not winning and I only the consultant telling about benefits but I don't recall agreeing to a debit from clientele
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Replies (4)
Clientele Life's replyOfficial
06 Mar 2024, 14:30Dear Dikeledi L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply06 Mar 2024, 14:30
Official
Dear Dikeledi L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
08 Mar 2024, 12:31Dear Dikeledi L,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply08 Mar 2024, 12:31
Official
Dear Dikeledi L,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
DL
Dikeledi L's updateReviewer Update
08 Mar 2024, 13:16Thank you kindly to Hellopeter after numerous attempts I finally got a respond and I asked them to cancel the '' insurance''for me.
DL
Dikeledi L's update08 Mar 2024, 13:16
Reviewer Update
Thank you kindly to Hellopeter after numerous attempts I finally got a respond and I asked them to cancel the '' insurance''for me.
Clientele Life's replyOfficial
12 Mar 2024, 15:21Dear Dikeledi L,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply12 Mar 2024, 15:21
Official
Dear Dikeledi L,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further. Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct