CL
Cornelius L

1 reviews | Active since Apr 2020

26 May 2020, 05:16

Bloodsucking Clientele

You take the cake during this covid 19 lockdown you dont care about anything you just take you dont care who's money is in an account whether it is money paid in by family for my wife"s medication or R500 for food you just take it you have no shame no where is a mail or telephone number to be found for you and 6 months down the line no email from you or paperwork on this policy but you just keep taking !!! You are no insurance company you are blood suckers as well

0
Replies (4)
Clientele Life
Clientele Life's reply26 May 2020, 11:05
Official
Dear   Cornelius L 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor  

Clientele Life  
CL
Cornelius L's update27 May 2020, 12:02
Reviewer Update
Still awaiting you to contact me !!!
Clientele Life
Clientele Life's reply28 May 2020, 10:17
Official
Dear Cornelius 

As per the telephonic discussion held on even date,  with our Service Support Specialist  (Siphesihle Rodolo), the policy was explained in detail.

Upon explanation of the policy, you requested some time to think about your decision regarding the policy and requested a call back on the following week.

We trust that you find the above in order however, should you wish to be contacted earlier than the provided date. Kindly, respond to the email we have sent to you.

 
 Yours sincerely,

Shanitha Hanuman 

Service Support Supervisor  

Clientele Life   


CL
Cornelius L's update28 May 2020, 13:05
Reviewer Update
Without a doubt I believe some one in your offices did not attend school to metric please read my complaint properly and phone me I am waiting !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!