GJ
Gairoenisa J
1 reviews | Active since Nov 2022
04 Sept 2026, 09:51
Beyond poor service
I'm so ****ed off I cancelled a policy I had 3 months ago and was advised it was cancelled,but every month 3 times they try to deduct from my account leaving my account in a minus, poor service and money making ****
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
04 Sept 2026, 11:01Dear Gairoenisa J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply04 Sept 2026, 11:01
Official
Dear Gairoenisa J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query will be escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
GJ
Gairoenisa J's updateReviewer Update
04 Sept 2026, 11:17I'll see if they will contact me because as usual they ignore my emails
GJ
Gairoenisa J's update04 Sept 2026, 11:17
Reviewer Update
I'll see if they will contact me because as usual they ignore my emails
Clientele Life's replyOfficial
08 Sept 2026, 08:29Dear Gairoenisa J, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
This is to confirm that feedback has been provided on even day regarding a Clientele Perks Plan which has been cancelled today. I have explained that on the 9th of June 2026 you were offered a premium break for June and was also asked to get back to us month end of June 2026 to let us know whether you will continue with the policy or not. Furthermore, I have apologized for the inconvenience we might have caused and confirmed the cancellation processed today and no further debit orders moving forward. I hope this is all you require regarding this matter , however should you wish to contact us again , kindly do so on *** or email *** Kind regards Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
This is to confirm that feedback has been provided on even day regarding a Clientele Perks Plan which has been cancelled today. I have explained that on the 9th of June 2026 you were offered a premium break for June and was also asked to get back to us month end of June 2026 to let us know whether you will continue with the policy or not. Furthermore, I have apologized for the inconvenience we might have caused and confirmed the cancellation processed today and no further debit orders moving forward. I hope this is all you require regarding this matter , however should you wish to contact us again , kindly do so on *** or email *** Kind regards Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
Clientele Life's reply08 Sept 2026, 08:29
Official
Dear Gairoenisa J, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
This is to confirm that feedback has been provided on even day regarding a Clientele Perks Plan which has been cancelled today. I have explained that on the 9th of June 2026 you were offered a premium break for June and was also asked to get back to us month end of June 2026 to let us know whether you will continue with the policy or not. Furthermore, I have apologized for the inconvenience we might have caused and confirmed the cancellation processed today and no further debit orders moving forward. I hope this is all you require regarding this matter , however should you wish to contact us again , kindly do so on *** or email *** Kind regards Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS
This is to confirm that feedback has been provided on even day regarding a Clientele Perks Plan which has been cancelled today. I have explained that on the 9th of June 2026 you were offered a premium break for June and was also asked to get back to us month end of June 2026 to let us know whether you will continue with the policy or not. Furthermore, I have apologized for the inconvenience we might have caused and confirmed the cancellation processed today and no further debit orders moving forward. I hope this is all you require regarding this matter , however should you wish to contact us again , kindly do so on *** or email *** Kind regards Vusumuzi Dlamini
Service Support Specialist
Client Services IFA/SS