1 reviews | Active since Sept 2024
Being ****ed by your agent clientele
Hello, my name is Thandiwe Pule from Smithfield. I am writing to report a bad experience with one of your agents. The agent came to my home doing a door-to-door campaign and took advantage of my situation. She claimed to be from Clientele working with ABC and asked for my ID and banking details, promising that I would receive a food parcel or voucher. However, I later discovered that she had registered me for a policy without my knowledge or consent. I feel deeply hurt and ****med.
The agent showed me her App which had the agent number L1940. Unfortunately, I am not the only victim - there are five of us who have been ****med by her. I would like to open a case against your company and request that you take further action to resolve this matter. I am left with nothing and would appreciate your assistance in this matter and please try to communicate with even over my email ***
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused. Our attempts to contact you on the provided mobile number for the purpose of discussing and addressing your complaint were unsuccessful.
In order to escalate the query to the relevant department, please respond to the email we sent with the policy number, ID number, and mobile number.
Yours sincerely,
Lindiwe Mabizela Service Support Team LeaderClientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused. Our attempts to contact you on the provided mobile number for the purpose of discussing and addressing your complaint were unsuccessful.
In order to escalate the query to the relevant department, please respond to the email we sent with the policy number, ID number, and mobile number.
Yours sincerely,
Lindiwe Mabizela Service Support Team LeaderClientele Life
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