AM
Anneline M

1 reviews | Active since Nov 2012

31 Aug 2020, 17:55

Bad servicr

I'm not happy with their services. I have been receiving sms that it will lapse. I made Debit order arrangement and sent countless emails but there is no proper feedback. I have had this policy for over a decade!!!

0
Replies (2)
Clientele Life
Clientele Life's reply01 Sept 2020, 09:15
Official
Dear  Anneline,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Siphesihle Rodolo
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply01 Sept 2020, 15:52
Official
 Dear  Anneline,

Thank you for raising your concerns and bringing this matter to our attention.
 
We confirm that we have been in contact with you to assist with the above mentioned queries on the debit order system and the policy status.

Kindly note that the correct adjustment have been done on the policy, and we further clarified more details as per request.
 
We trust that this is all you require at this time however should you require further assistance please feel free to contact us.

Yours Sincerely,

Siphesihle Rodolo
Service Support Specialist