jN
julian N
1 reviews | Active since Jul 2017
23 Sept 2020, 12:37
Bad service from clientele life
Trying to get hold of the clientele life call Centre to cancel my debit order on my funeral insurance. Bad service from the customer call centre. Continuously calling the call centre but being put on hold. Extremely disappointed.
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Replies (2)
Clientele Life's replyOfficial
23 Sept 2020, 13:04Dear Julian N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply23 Sept 2020, 13:04
Official
Dear Julian N,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
12 Oct 2020, 11:36Dear Julian N
By now you have been contacted by our Investigator (Lindiwe Mabizela), who has confirmed the outcome of our investigations.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and can assure you that this is not the level of service we aim to provide.
We trust you find the above in order.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
By now you have been contacted by our Investigator (Lindiwe Mabizela), who has confirmed the outcome of our investigations.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and can assure you that this is not the level of service we aim to provide.
We trust you find the above in order.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply12 Oct 2020, 11:36
Official
Dear Julian N
By now you have been contacted by our Investigator (Lindiwe Mabizela), who has confirmed the outcome of our investigations.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and can assure you that this is not the level of service we aim to provide.
We trust you find the above in order.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
By now you have been contacted by our Investigator (Lindiwe Mabizela), who has confirmed the outcome of our investigations.
We would like to take this opportunity to apologise for any inconvenience caused in this regard and can assure you that this is not the level of service we aim to provide.
We trust you find the above in order.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life