HM
Hazel M
1 reviews | Active since Dec 2018
08 Sept 2020, 11:40
Bad service
Clientele has been debitibg money from my absa account for the amount of R378.00. I don't remember signing or agreeing to clientele taking my money for any policy. The policy no is ***. I went to my absa and they said they can't help me. So please clientele bring back my money and cancel whatever policy you claim I have with you
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
08 Sept 2020, 13:26Dear Hazel M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply08 Sept 2020, 13:26
Official
Dear Hazel M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
09 Oct 2020, 14:41Dear Hazel M
By now you have been contacted by our Compliance Team who requested further documents to continue with their investigations.
However, the relevant documents were not received, upon receipt of the documents required we will gladly further investigate the concerns raised.
We trust you find the above in order.
Yours sincerely,
Market Conduct Team
By now you have been contacted by our Compliance Team who requested further documents to continue with their investigations.
However, the relevant documents were not received, upon receipt of the documents required we will gladly further investigate the concerns raised.
We trust you find the above in order.
Yours sincerely,
Market Conduct Team
Clientele Life's reply09 Oct 2020, 14:41
Official
Dear Hazel M
By now you have been contacted by our Compliance Team who requested further documents to continue with their investigations.
However, the relevant documents were not received, upon receipt of the documents required we will gladly further investigate the concerns raised.
We trust you find the above in order.
Yours sincerely,
Market Conduct Team
By now you have been contacted by our Compliance Team who requested further documents to continue with their investigations.
However, the relevant documents were not received, upon receipt of the documents required we will gladly further investigate the concerns raised.
We trust you find the above in order.
Yours sincerely,
Market Conduct Team