TM
Thabang M
1 reviews | Active since Jul 2021
28 Jul 2021, 21:12
Bad Service
How come you Deduct money in my Account which I don't know Anything about?? Can Please Reserve My Money because I need to Use the Money to Pay Rest
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Replies (3)TM
Thabang M's updateReviewer Update
28 Jul 2021, 21:15Please Reserve my money before Month end because I need it for Rent like I said
TM
Thabang M's update28 Jul 2021, 21:15
Reviewer Update
Please Reserve my money before Month end because I need it for Rent like I said
Clientele Life's replyOfficial
29 Jul 2021, 10:24Dear Thabang M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply29 Jul 2021, 10:24
Official
Dear Thabang M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
02 Aug 2021, 08:29Dear Thabang M,
We thank you for escalating your concerns and allowing us the opportunity to discuss the complaint with you. We confirm that we made contact with you to provide feedback regarding the concerns raised and the refund was paid into your account on Friday the 30th July. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
We thank you for escalating your concerns and allowing us the opportunity to discuss the complaint with you. We confirm that we made contact with you to provide feedback regarding the concerns raised and the refund was paid into your account on Friday the 30th July. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
Clientele Life's reply02 Aug 2021, 08:29
Official
Dear Thabang M,
We thank you for escalating your concerns and allowing us the opportunity to discuss the complaint with you. We confirm that we made contact with you to provide feedback regarding the concerns raised and the refund was paid into your account on Friday the 30th July. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life
We thank you for escalating your concerns and allowing us the opportunity to discuss the complaint with you. We confirm that we made contact with you to provide feedback regarding the concerns raised and the refund was paid into your account on Friday the 30th July. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Lindiwe Mabizela Service Support Specialist Clientele Life