sS
sandy S
1 reviews | Active since Mar 2015
30 Nov 2020, 11:45
Bad service and i want my money to be reversed into my bank account
their service its very bad and now they don't want to reverse my monthly premium since I've been paying I have not receive my contract as promised so I decide to cancel the policy with them and demand my money back...
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Replies (2)
Clientele Life's replyOfficial
30 Nov 2020, 11:50Dear Sandy
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Nov 2020, 11:50
Official
Dear Sandy
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
03 Dec 2020, 14:12Dear Sandy,
Thank you for raising your concerns and bringing this matter to our attention.
We have attempted to contact you today on the number provided number to discuss and address your complaint, to no success.
Kindly responded to the email we have sent and provide us with an alternative number or convenient time to call you in order for us to conclude our investigations.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We have attempted to contact you today on the number provided number to discuss and address your complaint, to no success.
Kindly responded to the email we have sent and provide us with an alternative number or convenient time to call you in order for us to conclude our investigations.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life's reply03 Dec 2020, 14:12
Official
Dear Sandy,
Thank you for raising your concerns and bringing this matter to our attention.
We have attempted to contact you today on the number provided number to discuss and address your complaint, to no success.
Kindly responded to the email we have sent and provide us with an alternative number or convenient time to call you in order for us to conclude our investigations.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We have attempted to contact you today on the number provided number to discuss and address your complaint, to no success.
Kindly responded to the email we have sent and provide us with an alternative number or convenient time to call you in order for us to conclude our investigations.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist