SJ
Siphesihle J
1 reviews | Active since Jan 2022
22 Jan 2022, 09:38
Bad service
Worst insurance policy that I ever signed up for and they dont even allow you to even reverse debit orders or cancel your funeral cover.Their consultants are so unprofessional and their full of lies,********* and cunning.I demand cancellation before you'll take my money. @ClienteleLtd
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Replies (2)
Clientele Life's replyOfficial
22 Jan 2022, 14:19 Dear Siphesihle J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's reply22 Jan 2022, 14:19
Official
Dear Siphesihle J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
24 Jan 2022, 15:47 Dear Siphesihle J We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success.
I can confirm that your policy was canceled as per your request on an even day, a cancelation letter has also been forwarded to the email address we have on record.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards, Vusumuzi Dlamini Clientele Life
Our attempt to contact you on the numbers we have on record resulted in no success.
I can confirm that your policy was canceled as per your request on an even day, a cancelation letter has also been forwarded to the email address we have on record.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards, Vusumuzi Dlamini Clientele Life
Clientele Life's reply24 Jan 2022, 15:47
Official
Dear Siphesihle J We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success.
I can confirm that your policy was canceled as per your request on an even day, a cancelation letter has also been forwarded to the email address we have on record.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards, Vusumuzi Dlamini Clientele Life
Our attempt to contact you on the numbers we have on record resulted in no success.
I can confirm that your policy was canceled as per your request on an even day, a cancelation letter has also been forwarded to the email address we have on record.
Should you wish to contact us again, please do not hesitate to do so.
Kind regards, Vusumuzi Dlamini Clientele Life