MB
Mpho B
1 reviews | Active since Oct 2020
05 Jul 2021, 13:17
Bad Service
So my Brother has a problem with Clientele he has cancelled the service but they still debiting his funds and he cant reverse the funds on the bank and his bank cant assist him as well his id number ***
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
05 Jul 2021, 14:59Dear Mpho B ,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply05 Jul 2021, 14:59
Official
Dear Mpho B ,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
06 Jul 2021, 16:11Dear Mpho B,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with your cancellation request.
Please be informed that we do not refund premiums for policies that have been active for over 30 days upon cancellation.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with your cancellation request.
Please be informed that we do not refund premiums for policies that have been active for over 30 days upon cancellation.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life's reply06 Jul 2021, 16:11
Official
Dear Mpho B,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with your cancellation request.
Please be informed that we do not refund premiums for policies that have been active for over 30 days upon cancellation.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and assisted with your cancellation request.
Please be informed that we do not refund premiums for policies that have been active for over 30 days upon cancellation.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist