nJ
nicole J
1 reviews | Active since Nov 2013
24 Apr 2025, 09:46
Bad service
This is the most *********** people I cancelled a policy and they still deduct from my salary and won't refund my money everytime i call they say 24hr to 48hrs it's been over a week. I want my money back in my account by this afternoon ridiculous service
Helpful (0)
Replies (10)0
Replies (10)
Clientele Life's replyOfficial
24 Apr 2025, 10:20Dear nicole ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply24 Apr 2025, 10:20
Official
Dear nicole ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
nJ
nicole J's updateReviewer Update
24 Apr 2025, 13:15Lindiwe mabizela
Where have u escalated my query cause to date nobody has called or emailed me and where did you get information if u did not contact me as yet.
Please have my money in my account within the hour
Where have u escalated my query cause to date nobody has called or emailed me and where did you get information if u did not contact me as yet.
Please have my money in my account within the hour
nJ
nicole J's update24 Apr 2025, 13:15
Reviewer Update
Lindiwe mabizela
Where have u escalated my query cause to date nobody has called or emailed me and where did you get information if u did not contact me as yet.
Please have my money in my account within the hour
Where have u escalated my query cause to date nobody has called or emailed me and where did you get information if u did not contact me as yet.
Please have my money in my account within the hour
Clientele Life's replyOfficial
24 Apr 2025, 15:30Dear Nicole J,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Clientele Life's reply24 Apr 2025, 15:30
Official
Dear Nicole J,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
nJ
nicole J's updateReviewer Update
25 Apr 2025, 06:15Nonhlanhla ngwenya
When will the lies stop when you called yesterday you indicated the money will be in my account by midnight and still to date nothing. This account has to be closed as I am no longer using it I want my money back this behavior is sickening it's just lies after lies
When will the lies stop when you called yesterday you indicated the money will be in my account by midnight and still to date nothing. This account has to be closed as I am no longer using it I want my money back this behavior is sickening it's just lies after lies
nJ
nicole J's update25 Apr 2025, 06:15
Reviewer Update
Nonhlanhla ngwenya
When will the lies stop when you called yesterday you indicated the money will be in my account by midnight and still to date nothing. This account has to be closed as I am no longer using it I want my money back this behavior is sickening it's just lies after lies
When will the lies stop when you called yesterday you indicated the money will be in my account by midnight and still to date nothing. This account has to be closed as I am no longer using it I want my money back this behavior is sickening it's just lies after lies
Clientele Life's replyOfficial
25 Apr 2025, 08:16Dear Nicole,
Thank you for contacting us.
At the outset, we would like to apologise for the delay.
Kindly note that the refund will be paid today and it will reflect in your bank account by close of business today. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Thank you for contacting us.
At the outset, we would like to apologise for the delay.
Kindly note that the refund will be paid today and it will reflect in your bank account by close of business today. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Clientele Life's reply25 Apr 2025, 08:16
Official
Dear Nicole,
Thank you for contacting us.
At the outset, we would like to apologise for the delay.
Kindly note that the refund will be paid today and it will reflect in your bank account by close of business today. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Thank you for contacting us.
At the outset, we would like to apologise for the delay.
Kindly note that the refund will be paid today and it will reflect in your bank account by close of business today. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
nJ
nicole J's updateReviewer Update
26 Apr 2025, 08:15Well yet again just another lie from clientele for the past two weeks they saying the money will reflect and to date still nothing.
How much more useless can this service get
How much more useless can this service get
nJ
nicole J's update26 Apr 2025, 08:15
Reviewer Update
Well yet again just another lie from clientele for the past two weeks they saying the money will reflect and to date still nothing.
How much more useless can this service get
How much more useless can this service get
Clientele Life's replyOfficial
06 May 2025, 11:26Dear Nicole,
Thank you for contacting us.
We would like to apologise for the delay, kindly note that the refund was paid on the 30th of April. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Thank you for contacting us.
We would like to apologise for the delay, kindly note that the refund was paid on the 30th of April. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Clientele Life's reply06 May 2025, 11:26
Official
Dear Nicole,
Thank you for contacting us.
We would like to apologise for the delay, kindly note that the refund was paid on the 30th of April. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
Thank you for contacting us.
We would like to apologise for the delay, kindly note that the refund was paid on the 30th of April. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely,
Nonhlanhla Ngwenya Service Support Specialist Clientele Life
nJ
nicole J's updateReviewer Update
06 May 2025, 12:30Nonhlanhla ngwenya
There is no payment made and you all are giving me different lies. They said the 25th you saying the 30th. I have not received my money and would like my money paid to me.
You indicated I was gonna get it the 24th ans nothing please have my money in my account your service is useless
There is no payment made and you all are giving me different lies. They said the 25th you saying the 30th. I have not received my money and would like my money paid to me.
You indicated I was gonna get it the 24th ans nothing please have my money in my account your service is useless
nJ
nicole J's update06 May 2025, 12:30
Reviewer Update
Nonhlanhla ngwenya
There is no payment made and you all are giving me different lies. They said the 25th you saying the 30th. I have not received my money and would like my money paid to me.
You indicated I was gonna get it the 24th ans nothing please have my money in my account your service is useless
There is no payment made and you all are giving me different lies. They said the 25th you saying the 30th. I have not received my money and would like my money paid to me.
You indicated I was gonna get it the 24th ans nothing please have my money in my account your service is useless
nJ
nicole J's updateReviewer Update
06 May 2025, 14:15Nonhlanhla ngwenya please call me regarding this matter
nJ
nicole J's update06 May 2025, 14:15
Reviewer Update
Nonhlanhla ngwenya please call me regarding this matter
nJ
nicole J's updateReviewer Update
07 May 2025, 05:30So clientele refuses to pay my money back into my account and every day I get told it will be paid in 24hours and get **** to that it was paid on the 25th and 30th April of which it hasn't. People who want to take clientele must be ready for a long fight with them as they are *********** and useless. They all just lie and don't have a bit of honesty. This is the worst company People run away from them
nJ
nicole J's update07 May 2025, 05:30
Reviewer Update
So clientele refuses to pay my money back into my account and every day I get told it will be paid in 24hours and get **** to that it was paid on the 25th and 30th April of which it hasn't. People who want to take clientele must be ready for a long fight with them as they are *********** and useless. They all just lie and don't have a bit of honesty. This is the worst company People run away from them