BM
BONGANI M
1 reviews | Active since Jul 2014
01 Sept 2020, 09:27
BAD SERVICE
I CALLED ON THE 26 FOR CLIENTELE TO CANCEL MY HOSPITAL PLAN COVER THAT I HAVE WITH THEM AND THEY SAID TO ME THAT I HAVE TO WAIT FOR 48 HOURS AND THEY WILL CALL ME BACK. TODAY WHEN I CALL IN THEY ARE ABLE TO CANCEL THE COVER IMMEDIATELY BECAUSE THE DEBIT ORDER HAS GONE OFF AND THEY WON'T REFUND MY MONEY. I WILL NEVER OPEN ANY POLICIES/COVERS WITH CLIENTELE
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Clientele Life's replyOfficial
01 Sept 2020, 11:05Dear BONGANI
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply01 Sept 2020, 11:05
Official
Dear BONGANI
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life