JM
Johannes M
1 reviews | Active since Jul 2024
31 Mar 2026, 09:26
Bad service
My name is Johannes K Masita, I signed for the life policy with clientele and I was told that the policy won't debit this month but in a weeks time it was debited and am not interested as they lie to people even when you're not interested that debit will be next month. We work with budget when it comes to debits.. So I asked for this to be canceled and I haven't received response since I did a request
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Replies (2)
Clientele Life's replyOfficial
31 Mar 2026, 09:38Dear Johannes M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply31 Mar 2026, 09:38
Official
Dear Johannes M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
01 Apr 2026, 13:14Dear Johannes M,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Clientele Life's reply01 Apr 2026, 13:14
Official
Dear Johannes M,
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS. We trust you find this in order. Regards, Market Conduct