LD
Lerato D
1 reviews | Active since Mar 2024
02 Apr 2024, 10:49
Bad service
Horrible customer service they don't want to cancel my Clientele Perks rewards after sending emails numerous times
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
02 Apr 2024, 12:16 Dear Lerato D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply02 Apr 2024, 12:16
Official
Dear Lerato D,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
02 Apr 2024, 12:38 Dear Lerato D, We confirm that we made contact with you to provide feedback regarding the concerns raised. Please note that the letter confirming your policy cancellation has been sent to the email address that we have on our records. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life's reply02 Apr 2024, 12:38
Official
Dear Lerato D, We confirm that we made contact with you to provide feedback regarding the concerns raised. Please note that the letter confirming your policy cancellation has been sent to the email address that we have on our records. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Kutlwano Tsoai
Service Support Specialist
Clientele Life