LK
LERATI K
1 reviews | Active since Feb 2012
22 Jul 2022, 10:13
Bad service
I had cancelled my policy by writing to them, this morning I see a R350 debit, i need that to be refunded as i informed them that canceling, i cannot even reverse it, This is unacceptable because i spoke to them
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Replies (3)LK
LERATI K's updateReviewer Update
22 Jul 2022, 09:52Thanks will be happy if I can get my money back
LK
LERATI K's update22 Jul 2022, 09:52
Reviewer Update
Thanks will be happy if I can get my money back
Clientele Life's replyOfficial
22 Jul 2022, 10:19Dear Lerato K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply22 Jul 2022, 10:19
Official
Dear Lerato K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
22 Jul 2022, 12:45DearLerato K,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Ultimate Foundation Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Ultimate Foundation Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Clientele Life's reply22 Jul 2022, 12:45
Official
DearLerato K,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Ultimate Foundation Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Ultimate Foundation Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Judith Mboweni Service Support Specialist
Clientele Life