NM
Nombuso M

1 reviews | Active since Apr 2014

07 Jun 2017, 09:29

BAD SERVICE

<p>In february 2017 i decided to take a clientele hospital cash back plan, because i thought it would help me, they told me that they will send me a contract, well they did send the contract bu my names on the contract were incorrect, i decided to phone them and spoke to LERATO ( rude lady ), i explained my story to her she didint seem to care at all, she did not even apologize on behalf of the company.</p> <p> </p> <p>Their service is extremely bad even the lady at reception Nash did not have patience, i always thought that their service was good until this. They deduct money every month but to their customers they dont care at all.</p>

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Replies (1)
Clientele Life
Clientele Life's reply07 Jun 2017, 09:53
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist