bad service

i contacted clientele for a hospital plan, I explained to the sales consultant named Humphrey that id like to cancel my current policy and take the hospital plan instead. After being transferred here and there the consultant assured me that my old policy was cancelled. AND NOW IM STILL BEING DEBITED FOR BOTH POLICIES!!! WHAT BAD SERVICE... plus on top of that i was debited before my debt date which was very unprofessional and inconvienent!!! I call in to find out why I was debited early and decide to cancel both policies I spoke to nonhlanhla and as soon as she hears id like to cancel she drops the phone in my ear...I REALLY AND HONESTLY WOULD NOT RECOMMEND CLIENTELE LIFE TO ANYONE.