JL
Janice L
1 reviews | Active since Nov 2020
31 Mar 2025, 20:55
Bad service
Whose experience ever They debiting my acc every month and I never authorized a Debi check I called and they agreed to not debit and close it but then debited twice again for this month I only receive a R370 but the take all my money every month
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Clientele Life's replyOfficial
31 Mar 2025, 21:19Dear Janice L,
We acknowledge receipt of the complaints raised and deeply regret any inconvenience.
Kindly note that we used the email address and mobile number that were provided, but we were unable to locate a Clientele/IFA policy in our databases.
Please respond to the email we sent with the policy number (the reference number that shows on the bank statement) or the main member's ID number so that we can escalate the issue to the appropriate department.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the complaints raised and deeply regret any inconvenience.
Kindly note that we used the email address and mobile number that were provided, but we were unable to locate a Clientele/IFA policy in our databases.
Please respond to the email we sent with the policy number (the reference number that shows on the bank statement) or the main member's ID number so that we can escalate the issue to the appropriate department.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 Mar 2025, 21:19
Official
Dear Janice L,
We acknowledge receipt of the complaints raised and deeply regret any inconvenience.
Kindly note that we used the email address and mobile number that were provided, but we were unable to locate a Clientele/IFA policy in our databases.
Please respond to the email we sent with the policy number (the reference number that shows on the bank statement) or the main member's ID number so that we can escalate the issue to the appropriate department.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We acknowledge receipt of the complaints raised and deeply regret any inconvenience.
Kindly note that we used the email address and mobile number that were provided, but we were unable to locate a Clientele/IFA policy in our databases.
Please respond to the email we sent with the policy number (the reference number that shows on the bank statement) or the main member's ID number so that we can escalate the issue to the appropriate department.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life