1 reviews | Active since Apr 2017
bad investment
<p>My mother inlaw joined this Investment plan from August 2015 and when she wanted to cancel in April 2017 they told her that she is going to get R1540 back from the investment and only after 8 working days.It does not make sense because this company just picks up old people from the street in town and sells the product just to meet their target.This ifa thing is just like a pyramid skeem because if she had saved with the bank,she would have gotten all the money back.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Please note that the complaint lodged was received and the contents noted regarding your Clientele Wealth Plan.
We have attempted to contact you on the 04/04/2017 on the cell phone number provided to discuss and address your complaint, unfortunately with no success.
Please can you advise us as to when we can contact you, or kindly provide us with an alternative number where we can contact you.
Your response will be highly appreciated in this regard.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Please note that the complaint lodged was received and the contents noted regarding your Clientele Wealth Plan.
We have attempted to contact you on the 04/04/2017 on the cell phone number provided to discuss and address your complaint, unfortunately with no success.
Please can you advise us as to when we can contact you, or kindly provide us with an alternative number where we can contact you.
Your response will be highly appreciated in this regard.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
********** 161 PLEASE CONTACT ME ON THIS NUMBER.
********** 161 PLEASE CONTACT ME ON THIS NUMBER.
Thank you for raising your concerns with us.
As per discussion with our policy holder on 05 April 2017, we confirmed the manner in which the policy is designed. We have provided our policyholder with a detailed breakdown of how the monthly premium is divided and invested.
Furthermore, we discussed the turnaround time of the payment of the invested amount and the required documents to process the request. Upon receipt of the required documents, the funds will be processed accordingly.
We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Thank you for raising your concerns with us.
As per discussion with our policy holder on 05 April 2017, we confirmed the manner in which the policy is designed. We have provided our policyholder with a detailed breakdown of how the monthly premium is divided and invested.
Furthermore, we discussed the turnaround time of the payment of the invested amount and the required documents to process the request. Upon receipt of the required documents, the funds will be processed accordingly.
We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist