OK
Oratile K
1 reviews | Active since Oct 2019
02 Apr 2025, 14:24
Bad experience
I have logged a funeral claim but still I haven’t received a call. My husbands funeral was a disaster because I could not get hold of them. They don’t even have a branch at malls. I’m so sad because now I need to pay people who I lend money from. ***
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
02 Apr 2025, 15:32Dear Oratile K,
We send you and your family our sincerest sympathies on your loss.
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We send you and your family our sincerest sympathies on your loss.
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply02 Apr 2025, 15:32
Official
Dear Oratile K,
We send you and your family our sincerest sympathies on your loss.
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We send you and your family our sincerest sympathies on your loss.
We acknowledge receiving the concerns expressed and sincerely apologise for any inconvenience.
Kindly note that we have forwarded your query to the appropriate department for review, and we will be in touch with you to offer assistance.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
03 Apr 2025, 12:25Oratile K
We want to pass our condolences to you and your family during this difficult time. We acknowledge receiving the concerns expressed. Thank you for providing us the opportunity to resolve this matter, and we sincerely apologise for any inconvenience. Furthermore, we confirm that we have made contact with you to provide feedback and the way forward regarding the concerns raised. We trust you find this in order; however, should you require any further assistance, please feel free to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
We want to pass our condolences to you and your family during this difficult time. We acknowledge receiving the concerns expressed. Thank you for providing us the opportunity to resolve this matter, and we sincerely apologise for any inconvenience. Furthermore, we confirm that we have made contact with you to provide feedback and the way forward regarding the concerns raised. We trust you find this in order; however, should you require any further assistance, please feel free to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
Clientele Life's reply03 Apr 2025, 12:25
Official
Oratile K
We want to pass our condolences to you and your family during this difficult time. We acknowledge receiving the concerns expressed. Thank you for providing us the opportunity to resolve this matter, and we sincerely apologise for any inconvenience. Furthermore, we confirm that we have made contact with you to provide feedback and the way forward regarding the concerns raised. We trust you find this in order; however, should you require any further assistance, please feel free to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life
We want to pass our condolences to you and your family during this difficult time. We acknowledge receiving the concerns expressed. Thank you for providing us the opportunity to resolve this matter, and we sincerely apologise for any inconvenience. Furthermore, we confirm that we have made contact with you to provide feedback and the way forward regarding the concerns raised. We trust you find this in order; however, should you require any further assistance, please feel free to contact us directly. Yours sincerely, Judith Mboweni Service Support Specialist Clientele Life