Bad customer service
I don't understand why would a company pay so much in advertising only lies! Haven't even rep**** on an email sent 3 months ago, with another follow up email sent last week. And you want people to believe that you you will pay within 24 hours? This is absurd!
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
25 Aug 2022, 16:12Dear Thandanani T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's reply25 Aug 2022, 16:12
Official
Dear Thandanani T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
26 Aug 2022, 13:04Dear Palesa M
We confirm that we contacted you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience caused. Per our telephone discussion, we have explained our refund process and confirmed our turnaround time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely,
Kyle Naidoo
Service Support Specialist
Clientele Life
We confirm that we contacted you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience caused. Per our telephone discussion, we have explained our refund process and confirmed our turnaround time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely,
Kyle Naidoo
Service Support Specialist
Clientele Life
Clientele Life's reply26 Aug 2022, 13:04
Official
Dear Palesa M
We confirm that we contacted you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience caused. Per our telephone discussion, we have explained our refund process and confirmed our turnaround time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely,
Kyle Naidoo
Service Support Specialist
Clientele Life
We confirm that we contacted you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience caused. Per our telephone discussion, we have explained our refund process and confirmed our turnaround time. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to contact us urgently and we will gladly welcome you back as a valued client.
We trust that you find the above in order, however, please feel free to contact us again if you require further assistance. Yours sincerely,
Kyle Naidoo
Service Support Specialist
Clientele Life