DG
Duane G
1 reviews | Active since Oct 2013
16 Jul 2021, 12:21
Bad claim Proses
I called Clientelle about 4 days ago.my father had a policy by them but he passed away im struggeling to get service from clientelle to claim his policy.they promise good service on the adds but know we as the family sruggeling with clientelle bad service
We need feedback
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Replies (2)
Clientele Life's replyOfficial
25 Jul 2021, 21:38 Dear Duane G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Jul 2021, 21:38
Official
Dear Duane G
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
27 Jul 2021, 11:23Dear Duane G
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted Mrs Goliath to explain outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted Mrs Goliath to explain outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards,
Claims Department
Clientele Life's reply27 Jul 2021, 11:23
Official
Dear Duane G
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted Mrs Goliath to explain outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We assure you of our best intentions and we aim to provide excellent service to our clients. We confirm that our Claims Assessor contacted Mrs Goliath to explain outcome of the claim Should you require any assistance in this regard please feel free to contact us directly. Kind Regards,
Claims Department