MJ
Mark J

1 reviews | Active since May 2011

06 Oct 2022, 10:13

Bad business ethics

Unsolicited phone calls. From a bot. Saying press 1 to agree. Agree to what you slimy mf’s??

0
Replies (4)
Clientele Life
Clientele Life's reply06 Oct 2022, 10:16
Official
Dear Mark J, 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life 
Clientele Life
Clientele Life's reply06 Oct 2022, 10:32
Official
Dear Mark J,  As per your request, we have removed your details from our database.  Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.  Please note that you can also follow the below steps to Opt-Out:  Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt out of receiving marketing content.  It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  
We would like to apologize for the inconvenience this has caused you.  
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
  
Lindiwe Mabizela
Service Support Specialist
Clientele Life 
MJ
Mark J's update06 Oct 2022, 11:31
Reviewer Update
I appreciate the prompt response.
However, how do you know which details to remove? How did you receive my details in the first place? I have never even searched for life cover, ever. Now I must go to your website, randomly, to remove myself? This is not the way to recruit (good) clients.
Clientele Life
Clientele Life's reply06 Oct 2022, 11:51
Official
Dear Mark J,  
Thank you for contacting us.
 
Please note that the number from your Hello Peter profile has been removed from our website.
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org  
We would like to apologize for the inconvenience this has caused you.  
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
Yours sincerely,
   
Lindiwe Mabizela
Service Support Specialist
Clientele Life