KK
Kashiefa K
1 reviews | Active since Feb 2026
23 Feb 2026, 09:36
Bad Bad services
I just want to say that i've recieved very bad services.I opened the perks rewards account after i saw it was not for me tried to cancel via emails and calls but no1 responded but as soon as theres money in my account they deduct and on top of that they dont do refund .I m very dissappointed in them really
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Replies (3)
Clientele Life's replyOfficial
23 Feb 2026, 09:39Dear Kashiefa K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply23 Feb 2026, 09:39
Official
Dear Kashiefa K,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
23 Feb 2026, 11:11 Dear Kashiefa K , Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's reply23 Feb 2026, 11:11
Official
Dear Kashiefa K , Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Perks Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Kindly be informed that we will try to contact you again later. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Maria Mokhuabane Service Recovery Specialist Clientele Life
Clientele Life's replyOfficial
23 Feb 2026, 14:51 Dear Kashiefa K ,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified the correct cancellation process as well as the cooling-off period, that applies upon cancellation of your Perks Plan. Furthermore, we have sent you an email to the email address provided with further details. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified the correct cancellation process as well as the cooling-off period, that applies upon cancellation of your Perks Plan. Furthermore, we have sent you an email to the email address provided with further details. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
Clientele Life's reply23 Feb 2026, 14:51
Official
Dear Kashiefa K ,
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified the correct cancellation process as well as the cooling-off period, that applies upon cancellation of your Perks Plan. Furthermore, we have sent you an email to the email address provided with further details. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life
At the outset we would like to apologise for inconvenience that this may have caused you. We confirm that we have made contact with you to provide feedback regarding the concerns raised. I hereby confirm that we have clarified the correct cancellation process as well as the cooling-off period, that applies upon cancellation of your Perks Plan. Furthermore, we have sent you an email to the email address provided with further details. It is unfortunate that you have decided to terminate our services, should you wish to continue with the plan we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely, Maria Mokhuabane
Service Support Specialist
Clientele Life