1 reviews | Active since May 2016
BAD ATTITUDE AND BAD CUSTOMER SERVICE
I was with my Dad at Southgate Mall on the 21st of January 2020. I have to say that I have never seen a sales person with so much bad customer service, his name is Bongani Khoza and so rude and disrespectful to clients and more than anything he undermines his co-workers like Mduduzi in front of clients. Apparently Bongani is their manager. His such a terrible manager I have to say. He is too loud and when you ask him to speak softly he refuses and tells you that that's the way a sales person suppose to speak "loud". I totally lost interest to ask any more information about Clientele. And when you ask his colleagues questions, he keeps interrupting and tells you that his colleagues dont know anything. I think he needs to go back to customer service training as he claims that he went to school for customer service. And he couldn't care when I mentioned that I was going to write a review about him.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Thank you for raising your concerns and for bringing this matter to our attention.
Thank you for raising your concerns and for bringing this matter to our attention.
