NS
Nishaan S

1 reviews | Active since Apr 2014

08 Dec 2016, 12:24

Atrocious experience

<p>I request numerous times not to be contact by cientele sales agents, on the 6th December I was contacted by yet another consultant and when I request to speak his manager to have this resolved he would not allow me. Customers should not be contact for marketing when the customer requests not to be contacted. </p> <p> </p>

0
Replies (2)
Clientele Life
Clientele Life's reply08 Dec 2016, 12:39
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

Best regards,

NS
Nishaan S's update09 Dec 2016, 14:07
Reviewer Update

Why send an sms with contact details when you cannot be contacted.