RH
Retanya H
1 reviews | Active since Jan 2016
20 May 2021, 11:15
Assistance please!!!!!!!!
Please assist. I have a Hospital Plan with Clientele and I requested for my contract numerous times but still I haven't received it. Please contact me on ***
Retanya Hendricks
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
20 May 2021, 11:27Dear Retanya
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply20 May 2021, 11:27
Official
Dear Retanya
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
04 Jun 2021, 19:22Dear Retanya H,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that we have emailed your policy documents as requested.
Kindly note that you can use the platforms outlined below:
To view or amend your policy details, please visit Clientèle Self-Service at https://selfservice.clientele.co.za or dial *120*337#. To register simply enter your ID and select a 4 digit pin.
The Clientèle App is available from the Google Play or Apple App stores. It provides clients with many useful functionalities such as initiating a claim, viewing product information, managing policy details and accessing rewards.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that we have emailed your policy documents as requested.
Kindly note that you can use the platforms outlined below:
To view or amend your policy details, please visit Clientèle Self-Service at https://selfservice.clientele.co.za or dial *120*337#. To register simply enter your ID and select a 4 digit pin.
The Clientèle App is available from the Google Play or Apple App stores. It provides clients with many useful functionalities such as initiating a claim, viewing product information, managing policy details and accessing rewards.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
Clientele Life's reply04 Jun 2021, 19:22
Official
Dear Retanya H,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that we have emailed your policy documents as requested.
Kindly note that you can use the platforms outlined below:
To view or amend your policy details, please visit Clientèle Self-Service at https://selfservice.clientele.co.za or dial *120*337#. To register simply enter your ID and select a 4 digit pin.
The Clientèle App is available from the Google Play or Apple App stores. It provides clients with many useful functionalities such as initiating a claim, viewing product information, managing policy details and accessing rewards.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
As per our telephonic discussion, we confirm that we have emailed your policy documents as requested.
Kindly note that you can use the platforms outlined below:
To view or amend your policy details, please visit Clientèle Self-Service at https://selfservice.clientele.co.za or dial *120*337#. To register simply enter your ID and select a 4 digit pin.
The Clientèle App is available from the Google Play or Apple App stores. It provides clients with many useful functionalities such as initiating a claim, viewing product information, managing policy details and accessing rewards.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Recovery Specialist
Clientele Life